Store credit is issued in two ways:
Online store credit is issued in the form of an online gift card. You will receive an email with the gift card code, and the amount of credit will be automatically tracked.
In store credit may be issued if preferred, but is not valid towards online purchases. ( ? ?? We require customers to call or visit us in store to place a new order using credit.
Final Sale Items
Sale, discounted items, customized clogs, customized clog boots, lingerie, fragrances and any other special orders are final sale. No returns or exchanges.
In Store Policy
Eligible merchandise purchased at our New York store may be returned for exchange or store credit within 10 days of purchase, provided it's in unworn condition with the original tags attached.
Sale, discounted items, swimwear, lingerie and fragrance purchases are final sale. No returns or exchanges.