Domestic Shipping

No.6 currently offers free ground shipping on all domestic orders with a total of $250.00 or greater.

All domestic non-clog orders are shipped from New York within 2-3 business days after placing your order.

Expedited orders shipping from our New York store will be prioritized and dispatch the following business day. Orders placed from Friday-Sunday will ship the following week.

Clogs ordered through our website are made to order, so they may take up to 15 business days to arrive. If your order contains both clogs and non-clogs, your order will ship in two separate segments. Each shipment will have it's own tracking number.

Packages ship via UPS Ground or USPS, unless otherwise specified, and do not require signature for delivery. Since signature is not required, please make sure your delivery location is secure. A tracking number will be sent to the email associated with your order, and can be used to track the progress of your shipment. Saturday delivery is not available for residential addresses. 

No.6 is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

International Shipping

All international packages are shipped via DHL Worldwide. Delivery date for international shipments may depend on the pace with which they are processed through customs. No.6 Store is unable to provide guaranteed delivery dates for these packages.

Taxes, international duties and tariffs

Duties and taxes are calculated at checkout. The cost is provided to No.6 Store by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient. This calculated amount can be paid at checkout or upon receipt.  Tariffs will vary depending on country. 

Refused packages are still liable for any and all customs fees. Refused packages will incur a 20% restocking fee.

We are not responsible for these fees or delays, and suggest customers contact their local customs bureau or DHL Worldwide with inquiries. 

No.6 is not able to provide Return Labels for International Customers.

Lost Packages

If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated. We cannot be held responsible for lost or stolen packages, so we highly recommend using a delivery address that is secure.